Faq


🛍️ General FAQs

  1. What types of products do you offer?
    We specialize in women’s ethnic wear, including sarees, kurtis, lehengas, salwar suits, gowns, and festive collections.

  2. Are all your products ready to ship?
    Yes, most of our products are in stock and ready to dispatch. Made-to-order items will be clearly marked.

  3. Do you offer customization or stitching?
    For select products like lehengas and blouses, we offer basic stitching services. Please check the product description for customization availability.

  4. Are the colors of products exactly as shown in the photos?
    We try our best to match colors accurately. However, slight variations may occur due to lighting and screen settings.

  5. How do I choose the right size?
    Each product page includes a detailed size chart. Please refer to it before placing your order.


đźšš Shipping & Delivery

  1. How long does delivery take?
    Delivery usually takes 5–7 business days for most locations. Customized items may take longer.

  2. Do you offer international shipping?
    Yes, we ship globally. International shipping charges and delivery timelines vary based on location.

  3. How can I track my order?
    Once your order is shipped, you’ll receive a tracking number via email or SMS.


🔄 Returns & Exchanges

  1. What is your return/exchange policy?
    We accept returns or exchanges within 7 days of delivery for unused, unwashed items with original tags. Customized or sale items are non-returnable.

  2. How do I initiate a return?
    You can initiate a return request from the “My Orders” section or contact our support team with your order ID and reason.

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